How safe are customer information with us?

Our policies are very strict regarding customer information. During a purchase or sale or for after sales services, we collect customer information for our service records and billing purpose only. We never share or trade our customer data with any third party.
The customer information is used or shared as per below mentioned conditions:

  1. Our partners, Affiliates or subsidiary will have access to our customer information as a part of buying process & service delivery procedure only. We shall also share our customer information in the case of acquisitions by another business entity or mergers with other business entities.
  2. We use our customer information for promotional offers, new product launch, seasonal & festive discounts and information related to service and maintenance. Usually we take prior approval from our customers before sending any such info to our customers, also there is an option for our customers to opt out of such promotion at any point of time.
  3. We use our customer information solely to support our future marketing initiatives and to compile a customer data base in order to maintain and retain existing customers. Customer information is also used to have a good understanding of the client behaviour and create relevant experiences.
  4. Cookies are used to gather information and identify customers of recently viewed items on our website, know about the customer Wish list using the cart feature. Based on the nature of search & the trend of demand, future marketing campaigns are planned.
  5. Log in and traffic flow information of our prospective customers are collected to understand the merits & demerits of our site and scope of improvement. This is also used by our company to analyse customer preferences, buying patterns and customer behaviour.
  6. We use IP address of our prospective customers, traffic sources, user navigation across the site, type of browser used and information of operating system etc. to determine overall site performance in terms of number of users, user engagement, time spent by users on the site etc.
  7. If you click on a link of our website / store and the link directs you away to another website, we are not responsible for the privacy practices of the other sites. You are requested to be cautious and not to communicate with another site considering it to be our company site.
  8. In case of any legal dispute of any nature, We will need to use our customer information or due to any processes, complying with any statutory or regulatory requirement; troubleshoot problems; detect and protect against error, fraud and other criminal or illegal activity; collect fees owed; enforce our terms and conditions; prevent abuse of our services; prevent violation of the rights of third parties, other users or the general public.
  9. In order to protect the rights of our customers we provide all users with the option to opt-out from receiving future communications from our company in general after setting up an account. You can contact as at our customer information helpline for removal of your information details.

Information about Children

We expect our subscribers to strictly adhere to our age restriction policies. Any individual below 18 Years age are not allowed to apply for a membership or subscribe to our website. The minor can view our website under the supervision of an adult parent but does not qualify to avail the services to have access to our site. In case of any incorrect information provided to us regarding age of the User, by the User, his/her application/subscription shall be terminated without any prior intimation to the User.

What information do we collect from our customers?

  1. We collect generic information of clients along with their credentials (such as contact information, their residential address –collected for delivery, Customer name and authentic email ID and hand-phone number.
  2. We do not share any of the customer information collected or hold any record whilst our customer transact with us. All the information pertaining to their banking or transactional details will not be shared with any third party under any circumstances. Our customer’s details, transactional codes, financial information are extremely confidential and handled with care.
  3. All our transaction and payment gateway partner is "VeriSign Secured" and "PCI-Compliant" this safeguards the top standards of security and safekeeping of our patrons.
  4. All the details pertaining to your preceding orders and transactions that includes the product and pricing information of your last purchase, purchase date, product deal details ,transaction history etc.
  5. Log in and traffic flow information of our prospective customers are collected to understand the merits & demerits of our site and scope of improvement. This is also used by our company to analyse customer preferences, buying patterns and customer behaviour.
  6. Cookies is a simple data that is securely stored by a website in an internet browse. This enables the browser to remember information specific to a given user such as clicking particular buttons, logging in, or having read certain pages on our site.
  7. Customer sessions and the respected log data on our website will include your findings and search within our site, source of traffic, IP address (from which we can approximately determine user location), browser type, browser language, operating system, date and time of request etc.
  8. Third party sign in information shared on our website such as Social media channels and Sites in information.
  9. Email communication by any user or customer directly with our company such as product enquiry, order and transaction related information, disputes or complaints etc.
  10. User generated content on the site shared by users via reviews, blogs, online chat or instant messages, discussion boards, forums, user testimonials etc. are not considered as personal information and is not subject to the terms of this privacy policy.

We take privacy protection very seriously and we set the highest standards in this regard. We value the trust you place in us. Our privacy policy is subject to change time to time without notice. To make sure you are aware of the changes, please review this policy periodically. Also this privacy statement does not apply to our business partners, affiliates or other third parties.


  1. For identity verification, proof of eligibility, for registration process and to provide customized customer services.
  2. For facilitating the services offered/available on the site.
  3. For advertising, marketing, displaying & publication.
  4. For enabling communication with the users of the site, so that the users may fetch maximum business opportunities.
  5. For sending communications, notifications, newsletters and customized mailers etc.

Deactivation of account

Users may also choose to delete or deactivate their accounts on the site. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law.

In this regard, please note that information sought to be deleted may remain with us in archival records for the purpose of compliance of statutory enactments, or for any other lawful purpose. Therefore, users are requested to carefully evaluate what types of information they would like to provide to us at the time of registration.


The Information that our website collects from the Users may be disclosed and transferred to external service providers who we rely on to provide services to us or to you directly. For instance, information may be shared with

  1. Affiliated companies for better efficiency, more relevancy, innovative business matchmaking and better personalised services.
  2. Government or regulatory or law enforcement agencies, as mandated under statutory enactment, for verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences.
  3. Business partners for sending their business offers to the users, which are owned and offered by them solely without involvement of the site.


It is an endeavour of our company to safeguard and protect personal information and User data shared by our subscribers. Our security measures are robust and we use highest standards of safety measures to protect and safeguard against any possible data theft or leakage. However we can never guarantee 100% protection as during electronic transmission, there can be a low level risk of leakage.

We recommend our users not to disclose password of your email address, online bank transaction and other important credentials to our employees / agents / affiliates/ personnel, as we do not ask for the same. We recommend that registered users not to share their site’s account password and also to sign out of their account when they have completed their work.


Our company &our affiliates, partners or third party would use cookies to collect & store information about your usage and track your visits to the third party websites. Third party cookies include the social media sites and other websites that might have access to the services provided on our website. Users are requested to be informed about the privacy policy of the third party cookies, we do not have control over such activities.


While subscribing to our website you agree to share User information and it is collected and stored by our company/website or our affiliates, partners or service providers which might be within India our outside India. While transferring data we shall protect the information as per norms mentioned in the Privacy policy. Our company shall ensure that the User details and personal information is secure and processed with highest standards of safety.


Our website has the rights to change, alter or update the Privacy Policy from time to time. The Users are requested to check the policy and guidelines periodically.